We offer local pickup from our warehouse in Burleigh Heads. Our warehouse hours are 9:00 am - 4:00 pm Monday to Friday. 




Orders Under $150 Standard Shipping
2 — 6 business days
Orders Over $150 Standard Shipping 2 — 6 business days Free*
All Orders Express Australia Post 1 — 3 business days $14.95


*Free shipping does not apply to certain bulky products and heavily discounted items such as warehouse and seconds sale products.



Regular International Shipping 6 — 25 business days Weight calculated rate
Express International Shipping 4 — 18 business days Weight calculated rate


Free international shipping for orders over $300AUD* 

*some exclusions apply

We ship with Australia Post eParcel, you will receive email/text updates on your parcels progress as well as a reminder the day your parcel is due to arrive. It will also require a signature on delivery. Your shipping fee will be calculated at checkout. 

Please note: All orders shipped to Germany containing food products/ supplements will be cancelled as they are at a high risk for being denied by German Customs. We also ask you not to order reusable coffee cups/bottles as the instructions do not come in German translation. 

For more accurate shipping times, check the Australia Post website.

Please be mindful that Australia is a remote country and therefore shipping charges are high for us. We absorb some of those shipping costs for your order to try and reduce the shipping fee.

Shipping times are only an estimate. The Wholesome Store takes no responsibility if actual shipping time differs from that stated. If shipping to your country is not offered, please email us at: and we will endeavour to find a way to ship to you. 


Please click here to track your parcel with Australia Post.

Please click here to track your parcel with DHL.

You can also enter your tracking number directly into your local postal service website for more updates.


The Wholesome Store does not take responsibility for uncollected parcels that are returned to sender, or incorrect addresses that are returned to sender. If the parcel is returned to us, the cost to have the parcel reshipped will be at the customers expense. 


If you accidentally provided the wrong address please email us immediately at

If your parcel has already been shipped we can try to redirect it with Australia Post, however that isn't always an option. If we are unable to do so the cost to have the parcel reshipped will be at the customers expense. 


Please note The Wholesome Store does not cover import liabilities that may be applied by the government of the destination country. The Wholesome Store does not accept any responsibility for customs delays, duties or taxes that may apply in the destination country. The Wholesome Store is not responsible if customers are not notified by their country’s postal authority that items are awaiting payment of customs duties and taxes.

Shipping charges are non-refundable. If you received FREE shipping on your order and decide to return/refund your items, you will be refunded the order amount minus the actual cost for shipping.